Overview:
At Andro Buddy Technologies Pvt. Ltd., we strive to provide timely and efficient delivery of our digital products and services. Below is our comprehensive Shipping and Delivery policy, outlining the procedures and timelines for delivering our services and digital products to our customers.
Digital Product Delivery:
- Delivery Method:
- All digital products, including software, mobile applications, and web-based services, are delivered electronically. Customers will receive their digital products via email or through a secure download link.
- Delivery Timeframe:
- Upon successful payment and completion of any necessary onboarding procedures, customers will receive their digital products within the timeframe agreed upon during the project initiation phase.
- For custom development projects, the delivery timeframe will be communicated during the project planning phase and may vary depending on the scope and complexity of the project.
- Confirmation of Delivery:
- Customers will receive a confirmation email once their digital product is ready for delivery. This email will include instructions on how to access and download the product.
Service Delivery:
- Initiation of Services:
- Once an order for services (such as website development, mobile app development, digital marketing, legal services, etc.) is placed and payment is confirmed, our team will initiate the service as per the agreed project timeline.
- Project Milestones:
- For larger projects, we will provide regular updates and deliverables at predefined milestones. These milestones will be outlined in the project agreement and may include prototypes, drafts, and final deliverables.
- Completion and Handover:
- Upon completion of the service, customers will receive a final handover of all deliverables. This may include source code, documentation, legal filings, and any other relevant materials.
- Customers will also receive instructions for any post-delivery support or maintenance services included in their package.
Shipping of Physical Products:
While Andro Buddy Technologies Pvt. Ltd. primarily deals in digital products and services, there may be occasions where physical products (such as hardware or printed materials) are shipped to customers. In such cases, the following policies apply:
- Shipping Methods:
- Physical products will be shipped via reputable courier services. Customers will be provided with a tracking number to monitor the status of their shipment.
- Shipping Costs:
- Shipping costs, if applicable, will be calculated based on the destination and weight of the package. Customers will be informed of these costs at the time of purchase.
- Delivery Timeframe:
- The estimated delivery timeframe for physical products will be communicated at the time of purchase. This may vary depending on the destination and shipping method selected.
- Confirmation of Shipment:
- Customers will receive a confirmation email with the tracking details once their physical product has been shipped.
Support and Inquiries:
If you have any questions or concerns regarding our Shipping and Delivery policy, please contact us at [email protected]. Our customer support team is available to assist you with any inquiries or issues you may have related to the delivery of your products and services.
Contact Information:
Andro Buddy Technologies Pvt. Ltd. Email: [email protected] Mobile: +91 7887557441 Customer Support Hours: Monday to Friday, 10:00 AM to 7:00 PM IST
We are committed to ensuring that our customers receive their products and services in a timely and efficient manner. Thank you for choosing Andro Buddy Technologies Pvt. Ltd. for your digital and legal needs.